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Return or Exchange

Every order is sent to you with a lot of attention and love.

Still, it can happen that you are not satisfied, which is a shame, but it is no problem at all to return your product within 14 days.  The return costs are for the customer.

Return step-by-step plan:

1. Check whether the item is still in its original condition.
- Unworn and odorless
- Original packaging and tags attached

2. Use the contact form to indicate which product is involved.

3. Make sure that the invoice is returned with the item.

4. Write the return address on the package:
Petite Zara
Hoofdstraat 28
5683 AE Best

 

5. Have it stamped with the package and sent to us. Costs for the return is for yourself.

6. As soon as we have received the package and this is in its original condition, we will refund the purchase amount within 14 days. This is without the shipping costs and return costs.

 

Articles that are excluded;

1. We do not accept returns of items in the sale.

2. Tights and socks may only be returned if they are still in the original condition of packaging and are unworn. This because of hygiene.

3. We do NOT give a warranty on prints, stones, glitter, studs and other applications.

 

Exchange?

Would you like to exchange the item for a different size?

This is possible if we have the item in stock.



With Love