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Return or Exchange

 

Every order is sent to you with a lot of attention and love.

Still, it can happen that you are not satisfied, which is a shame, but it is no problem at all to return your product within 14 days.  The return costs are for the customer.

Please note: We cannot process items that arrive after a return period of 14 days!

 

(Items that are returned on day 14 are too late because they should have been returned that day)

Return step-by-step plan:

1. Check whether the item is still in its original condition.
- Unworn and odorless
- Original packaging and tags attached

2. Use the contact form to indicate which product is involved.

3. Make sure that the invoice is returned with the item.

4. Write the return address on the package:
Petite Zara
Boterhoek 86
5683 AW Best

 

5. Have it stamped with the package and sent to us. Costs for the return is for yourself.

6. As soon as we have received the package and this is in its original condition, we will refund the purchase amount within 14 days. This is without the shipping costs and return costs.

 

Articles that are excluded;

1. We do not accept returns of items in the sale.

2. We do not accept returns of tights and socks. This due to hygiene.

3. We do NOT give a warranty on prints, stones, glitter, studs and other applications.

Please note: We cannot process items that arrive after a return period of 14 days!

(Items that are returned on day 14 are too late because they should have been returned that day)

 

Exchange?

Would you like to exchange the item for a different size?

This is possible if we have the item in stock.

 

Items purchased in the store can only be exchanged within 7 days.

We do not refund money and we do not accept returns on sale items.


With Love